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Module One: Getting Started

  • Workshop Objectives

Module Two: The Problem Solving Method

  • What is a Problem?

  • What is Creative Problem Solving?

  • What are the Steps in the Creative Solving Process?

Module Three: Information Gathering

  • Understanding Types of Information

  • Identifying Key Questions

  • Methods of Gathering Information

Module Four: Problem Definition

  • Defining the Problem

  • Determining Where the Problem Originated

  • Defining the Present State and the Desired State

  • Stating and Restating the Problem

  • Analyzing the Problem

  • Writing the Problem Statement

Module Five: Preparing for Brainstorming

  • Identifying Mental Blocks

  • Removing Mental Blocks

  • Stimulating Creativity

Module Six: Generating Solutions (I)

  • Brainstorming Basics

  • Brainwriting and Mind Mapping

  • Duncker Diagrams


Module Seven: Generating Solutions (II)

  • The Morphological Matrix

  • The Six Thinking Hats

  • The Blink Method

Module Eight: Analyzing Solutions

  • Developing Criteria

  • Analyzing Wants and Needs

  • Using Cost/Benefit Analysis

Module Nine: Selecting a Solution

  • Doing a Final Analysis

  • Paired Comparison Analysis

  • Analyzing Potential Problems

Module Ten: Planning Your Next Steps

  • Identifying Tasks

  • Identifying Resources

  • Implementing, Evaluating, and Adapting

Module Eleven: Recording Lessons Learned

  • Planning the Follow-Up Meeting

  • Celebrating Successes

  • Identifying Improvements

Module Twelve: Wrapping Up

  • Words from the Wise

  • Review of Parking Lot

  • Lessons Learned

  • Completion of Action Plans and Evaluations

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